Withdraw Your Purchase
As a consumer, you have the right to withdraw your purchase within 14 days - without giving any reason.
14-day right of withdrawal
The period runs from the day you receive your item. If you withdraw before the item has been shipped, the period runs from the order confirmation.
How to withdraw
1. Find your order Find your order under My Account → Orders: https://www.cabgear.com/account/orders
2. Request withdrawal Click
"Cancel items" on the order page to request a withdrawal.
If the item has not yet been shipped, we will process your request manually. You will receive a confirmation by email - typically within 1–2 business days.
3. Return the item
If the item has already been shipped, you must return it in its original condition within 14 days. You have two options:
See our return policy here: https://www.cabgear.dk/pages/handelsbetingelser
Send it yourself with a carrier of your choice
Return shipping is paid by you. Send to:
Cabgear ApS
Livøvej 1B, HAL 5
8800 Viborg
Denmark
Please remember to include your order number on the parcel.
4. Receive your refund
Once we have received and processed your return, we will refund the amount.
Refund
When: No later than 14 days after we receive your return
What is refunded: The item price + any delivery costs, limited to the cheapest standard delivery option
Return shipping: Paid by the customer, unless the item is defective or incorrectly delivered
Payment method: Refunded to the same payment method used for the purchase
Contact us
If you have any questions about your withdrawal, you are welcome to contact us:
Email: contact@cabgear.eu
Phone: +45 60 22 86 69
In accordance with Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights.
